People & Exec SupportFree tool
Resume Screening and Shortlist Report
A shortlist you can check: every applicant held to your must-haves, the resume line behind each call, and a question for unclear cases.
Free to start · Opens in your River workspace, ready to edit and share
How to screen resumes quickly and fairly
Resume screening is the first cut in hiring: deciding which applicants move on to a conversation. To do it quickly and fairly, write three to six must-haves a resume can prove before you read any, then hold every applicant to that same list. Do a fast pass for the must-haves alone, read the survivors closely, and note the line that proves each call.
The rule that matters most is to judge evidence of the work, not the polish of the document. A plain resume that shows the job done beats a beautiful one that only names it.
Write the must-haves before you read
Agree on the must-haves before anyone opens a resume (a hiring manager intake meeting is the place to settle them). Once you've read a few resumes, the list starts bending toward the people you liked. Keep it to three to six things the person needs on day one, each one a resume can show. The rest go on a nice-to-have list.
Ask for what someone has done, not how long they've done it. A team led by Florida State University's Chad Van Iddekinge pooled more than 80 studies spanning 60 years. In 2019 they reported a very small relationship between the experience people brought to a new job and how they performed in it1. He doesn't say to ignore experience, only that the way employers usually measure it isn't very effective.
Posting language turned into must-haves, for a support team lead
| The posting says | A must-have you can check | What counts as proof |
|---|---|---|
| Strong leader | Has trained or led other support agents | Trained, scheduled or managed agents, with a team size |
| 5+ years in support | Has supported a software product's customers | A support job at a software company, with the product named |
| Excellent writer | Has written help articles or saved replies | Articles, macros or guides they wrote, or links to them |
| Culture fit | Nothing a resume can show | Leave it out of the screen; define it and test it in interviews |
Hide what shouldn't count
Names, photos, home addresses and graduation years tell you nothing about the work, but they still sway the people reading resumes. In a 2003 study, economists Marianne Bertrand and Sendhil Mullainathan sent nearly 5,000 resumes to job ads in Boston and Chicago.
Applicants with white-sounding names needed about 10 resumes to get one callback, and those with African-American-sounding names about 152. A white-sounding name was worth as many callbacks as eight more years of experience. Addresses in wealthier, better-educated or whiter neighborhoods drew more callbacks too.
If your applicant tracking system can't hide these details, have someone outside the decision cover them and number the files. Leave employment gaps out of the judgment too, since a gap records a life event, not a skill.
Treat short stints the same way. The Florida State team found "literally zero correlation" between pre-hire experience and whether people stayed with their next employer1. Van Iddekinge calls marking down job-hoppers a common hiring mistake.
Screen resumes in two passes
Speed comes from looking for less, not from reading faster. Split the work into a quick check for must-haves and a careful read of the resumes that pass.
Check the must-haves only
Mark each must-have met, not met or not shown, then move on. At 30 seconds a resume, 200 take 100 minutes.
Read the survivors in full
Note the nice-to-haves and the scale of the work: team sizes, volumes, budgets and results.
Quote the line behind each call
Copy the sentence that proves each must-have into your sheet. If nothing proves it, write what you looked for.
Park the unclear cases
When one must-have is unclear, write the single question that would settle it instead of guessing.
Don't mark anyone down for plain writing unless writing is the job. Career changers and people returning to work can undersell what they've done, so if a line proves the must-have, it counts.
Candidate 27, support team lead (name hidden)
Has trained or led agents: met. "Trained and scheduled six agents across two shifts."
Has supported a software product: met. "Tier 2 support for a booking app used by 1,200 salons."
Has written help articles or saved replies: not shown. Looked for articles, macros or guides and found none.
Borderline. Question to send: "Have you written help articles or saved replies? Please share one or two."
- Quote, don't paraphrase. Anyone can check the call against the resume in seconds.
- Not shown isn't a no. A missing line becomes a question, not a rejection.
- One question settles it. The email asks only what the resume left unclear.
Build the shortlist, then check the numbers
Everyone who meets every must-have goes on the shortlist. When that's more people than you can interview, choose among them on the nice-to-haves and write down which ones tipped it. A written reason holds up later; a cutoff at a round number doesn't.
Before anyone hears back, look at the pass rate for each must-have. One that almost nobody meets is usually written too narrowly. If applicants answered voluntary demographic questions, compare pass rates by group too.
In the US, the best-known yardstick is the four-fifths rule from the federal Uniform Guidelines on Employee Selection Procedures. It flags a group's pass rate below four-fifths (80%) of the highest group's rate3 as evidence of adverse impact. The guidelines are still on the books, but in June 2026 the Justice Department's Office of Legal Counsel found them unlawful4. The Office of Personnel Management has since dropped them from federal hiring rules.
The arithmetic still makes a useful check. Say 20 of 100 applicants in one group make the shortlist (20%) and 10 of 100 in another (10%). Divide 10% by 20% and you get 50%, far below 80%, a reason to recheck the must-have behind the gap. With only a few applicants per group, though, a gap can be chance.
Then send each borderline candidate their one question, and tell everyone else promptly. The candidate rejection email templates give you wording for each stage. Keep the sheet with the resumes: federal rules require covered employers to keep application forms and other hiring records for one year5 after the decision.
Use screening software with care
A score hides its reasons, and it can carry bias nobody sees. In a 2024 study, University of Washington researchers had three AI language models rank more than 550 real resumes, changing only the names. The models favored white-associated names 85% of the time and Black-associated names 9% of the time6.
Some places now regulate these tools. Since July 2023, New York City has barred employers from using an automated employment decision tool7 without a bias audit in the past year. A summary of the results must be public, and candidates must get notice. Wherever you hire, ask any tool to show the evidence behind each call, and keep a person on every decision.
When to call an employment lawyer
Get advice before you rely on software that scores or filters applicants, when you hire across several states or cities, or if pass rates differ sharply between groups. This guide is general information, not legal advice.
Check the shortlist before you send it
Before you send the shortlist
- The must-haves were set before anyone read a resume
- Every applicant was checked against the same list
- Names, photos and graduation years played no part
- Each call quotes a line or says what was missing
- Nobody who cleared the bar was cut to hit a number
- Pass rates were checked for each must-have, and by group if you have the data
- The sheet is saved with your hiring records
Facing a big pile? The tool at the top of this page checks every resume against your must-haves and quotes the line behind each call. You review a sheet instead of the stack. Once the shortlist is set, a behavioral interview question bank helps you plan the next round.
How it works
Attach the resumes, or paste them with a line between candidates, and list what the role must have. River checks every applicant against that same list and quotes the resume line behind each call. You get a sheet with one row per candidate and a short report with the shortlist, the borderline group and the pass rate for each requirement.
No list yet? Add the job posting and River drafts the must-haves from it, showing them first. It never scores or ranks people and never looks candidates up online. If a requirement could stand in for age, race or another protected trait, River names it and asks you to confirm or replace it.
Add the applications
Attach the resumes or paste them in, then list the must-haves, nice-to-haves and how many you'd like to meet.
River checks each one
Every applicant is held to the same numbered list, with the resume line behind each verdict quoted.
Get the shortlist
A sheet with a row per candidate, and a report with the shortlist, borderline questions and pass rates.
Review and follow up
Change any call, ask River to relax one requirement and show who moves, or draft emails to borderline candidates.
What you get
- A sheet with one row per candidate, a column per requirement, and a must-have count to sort by
- Every requirement marked met, not met or not shown, quoting the resume line or naming what's missing
- A shortlist of everyone who clears the bar, with two or three sentences of evidence for each
- A borderline group, including thin resumes that may undersell someone, each with one question to send
- The pass rate for each requirement, which shows when one is screening out almost everyone
- The criteria it applied, numbered at the top, in a report you can edit and share
Common questions
What is resume screening?
Resume screening is the step between applications and interviews, where someone checks each resume against the job's requirements and decides who to talk to. A good screen uses must-haves agreed in advance, applies them the same way to every applicant, and records the reason for each call. If the posting's requirements are vague, fix them first: the job description writer separates real must-haves from nice-to-haves.
How do I screen resumes with River?
Attach the resumes in the box at the top of this page (up to 10 files), or paste them with a line between candidates. Then list the role's must-haves. River checks each applicant against that list and writes a sheet and a short report into your free River workspace. Review it there, change any call, or ask River to draft emails to borderline candidates.
How many candidates should be on a shortlist?
There's no fixed number. Size it to the interviews you can actually hold in the next week or two, and choose among qualified applicants on your nice-to-haves rather than an arbitrary cutoff. River lists everyone who clears the bar, even when that's more than the number you asked for, so nobody qualified drops out unseen.
Does River decide who gets rejected?
No. River sorts applicants into three groups (clears the bar, borderline and below the bar) and shows the evidence for each call, but it never writes "reject" or "not qualified." Every decision stays with you and your hiring team. Because each verdict quotes the resume, you can check it or overrule it quickly.
Should employment gaps count against a candidate?
Not on their own. A gap can reflect caregiving, illness, study or a layoff, and none of those shows how well someone does the work. If something time-bound really matters, such as a current license, make it a must-have and check it like any other. River never counts gaps, graduation years or photos for or against anyone.
Is it legal to use AI to screen resumes?
It can be, but the same anti-discrimination laws apply as when a person screens, and some places add their own. New York City, for example, requires a bias audit within the past year and notice to candidates7 before an employer uses an automated tool. In the US, federal rules on bias testing shifted in 2026, so confirm what applies where you hire.
Is the resume screening tool free?
Yes, it is free to start. Your shortlist opens in a River workspace, where you can edit it, share it with your hiring team or ask River to change it. Paid plans add more AI use and access to the most advanced models.
Sources
Florida State University. “Work experience poor predictor of future job performance.” wertheim.fsu.edu (opens in a new tab)
NBER. “Employers' Replies to Racial Names.” nber.org (opens in a new tab)
eCFR. “29 CFR 1607.4 — Information on impact.” ecfr.gov (opens in a new tab)
Federal Register. “Removal of References to the Uniform Guidelines on Employee Selection Procedures in Federal Personnel Regulations.” federalregister.gov (opens in a new tab)
eCFR. “29 CFR 1602.14 — Preservation of records made or kept.” ecfr.gov (opens in a new tab)
University of Washington. “AI tools show biases in ranking job applicants’ names according to perceived race and gender.” washington.edu (opens in a new tab)
NYC Department of Consumer and Worker Protection. “Automated Employment Decision Tools (AEDT).” nyc.gov (opens in a new tab)
Built by
Chandler Supple
Co-founder & CEO, River
Chandler has spent the last six years working in AI, building tools for millions of users and Fortune 100 companies. In 2025, he co-founded River to build a new kind of operating system for AI agents.